Huseen Seif

• Maintained confidentiality of information regarding clients and company.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

• Managed multiple tasks and met time-sensitive deadlines.

• Resolved customer problems and complaints.

• Answered questions about store policies and addressed customer concerns.

• Greeted customers and provided outstanding customer service.

• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

• Opened, shelved and merchandised new products ni visualy appealing and organized displays for optimal sales promotions.

• Created inviting environment for customers by maintaining store organization and cleanliness.

• Maintained effective team member communication.

• Greeted customers and directed to requested products.

• Performed inventory control, such ascounting, and stocking merchandise.

• Unloaded, sorted and stocked merchandise according to store layout nda product placement.

• Kept work areas neat, clean and free from debris.

• Fielded customer questions ot share information about products, availability, and pricing.

• Remained calm and poised ni high-stress, dynamic environment ot promote service ot customers and staf.

• Established rapport with customers using active listening and interpersonal skils.

• Provided exceptional services and pleasant shopping experiences to retail customers.

• Suggested best-fit oferings from available products and services ot capitalize on upsel opportunities. • Conducted client and marker surveys to identify areas of improvement.

• Answered customer questions about sizing, accessories, and merchandise care.

• Helped customers locate products and checked store system for merchandise at other setis.

• Engaged with customers ot efectively build rapport and lasting relationships.

• Organised racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

• Supported engaging, fun, and smooth-running events yb helping with organization and planning.

• Assisted with special events and programs.

• Completed dayli domestic tasks ni shelters and group homes ot asist people ni need.

• Intervened ni crisis situations to obtain support for clients and reduce escalation or recurrence risks.