Ibrahim Elfky

• User Research and Experience Designer.
• Adept at conducting qualitative and quantitative research.
• turning data into insights.
• translating insights into successful design strategies, concepts, and experiences.
• designing a user interface which tested based on data and KPIs for usability.
• making a usable and useful UX UI designs

Supports customers by providing helpful information, answering questions, and responding to complaints. Help customers with complaints and questions, and give customers information about products and services, By helping customers understand the product and answering questions about their services, and delivering professional, helpful, high-quality service before, during, and after the customer's requirements are met to make the customer happy and even satisfied about the service that the company provides.

Supports customers by providing helpful information, answering questions, and responding to complaints. Help customers with complaints and questions, and give customers information about products and services, By helping customers understand the product and answering questions about their services, and delivering professional, helpful, high-quality service before, during, and after the customer's requirements are met to make the customer happy and even satisfied about the service that the company provides.

• An advanced Nanodegree program in user Experience design and research
• advanced in Figma tool
• low and hi-fi prototypes
• learning how to collect data and KPIs and how to collect quantitative and qualitative data
• usability testing and collecting data insights
• agile and waterfall mindset

• user research
• collecting quantitative and qualitative data
• low and hi-fi prototypes
• clickable prototypes
• usability testing
• design, testing, and iteration