Jamie Difalco

Assisting in handling the cash registers, scanning goods and collecting payments, issuing receipts, collecting refunds, redeeming coupons, making sales referral, cross-sell products and introducing new products, resolving Customer complaint or question. Loans to the register fixing rewards issues.. Bottom line Service customer always with a smile and fix the issue to were they are satisfied.

Part time home care aide to a 80yr male dementia patient.Personal assistance to his wife . All housekeeping n gardening personal hygiene needs & errands all dietitian all appointments & outside errand. Any online ordering for the home and handling the other two staff members scheduling pay Monitored daily health Took blood pressure readings Monitored patient medication plans you name it I did it ! They became a second family! Sadly in years passed time took him where he need be. The wife moved to Florida and yes we still speak!

Greet clients, visitors and guests as they enter into office

• Provide information regarding products or services of the company
• Answer inquiries regarding services and availability of the personnel
• Schedule, reschedule and cancel appointments
• Answer telephone calls and transfer calls to the appropriate person
• Provide information to callers over the telephone
• Respond to emails and office correspondence
• Update employee attendance and visitors’ records
• Assist visitors in filling out forms
• Perform basic bookkeeping and record keeping duties
• Update shift diaries and report maintenance issues
• Perform light maintenance on equipment
• Monitor, stock and restock office machines
• Perform data entry and filing activities
• Keep work area clean and tidy on a constant basis
• Sort and distribute incoming mail
• Assist in resolving clients’ issues and complaints
• Manage inventory of office supplies and equipment
• Order supplies and equipment when required
• Schedule staff appointments with clients or company representatives
• Liaise between departments and provide clerical support

This was a seasonal summer job that I return to for many seasons. After 4 summers I than became management.

As housekeeping manager my daily tasks include:

Gathering arrivals and departures reports

Scheduling housekeeping staff for the week or two ahead

Working with the front desk to arrange special requests or welcome amenities

Attending hotel leadership meetings

Holding pre-shift team meetings

Responding to guest requests

Resolving guest service issues related to housekeeping

Leveraging technology to communicate with other departments and track task completion

Managing department expenses, like supply costs and payroll