Summary

-A competent customer service representative with a friendly personality and plenty of customer service experience, including the ability to communicate with customers clearly and politely.

-Organized and willing to accept responsibility for meeting deadlines promptly.

-A Highly organized administrative assistant with experience in corporate office settings. -Good communicator and planner with strong judgments and critical thinking abilities.

Residence

Cairo Egypt

Age

27

Graduation Year

2022

Years of Experience

3 years

Birthdate

21/4/1996

Marital status

Single

Graduated From

Bachelor of commerce Sohag University.

Nationality

Egyptian

Gender

Female

Work Experience

Social media moderator

Sales online

January 2020 - January 2022

-Build creative sales strategies to increase customer satisfaction and attain business sales goals. -Assessed client needs based on current objectives, supply and demand, and seasonable variables. -Exceeded sales goals by more than 15% in every quarter since being hired at the company. -Present sales proposals.

-Coach and mentor junior customer sales representatives.

Beda brand

Customer service agent

January 2020 - January 2022

-A competent customer service representative with a friendly personality and plenty of customer service experience, including the ability to communicate with customers clearly and politely.

-Organized and willing to accept responsibility for meeting deadlines promptly.

-A Highly organized administrative assistant with experience in corporate office settings. -Good communicator and planner with strong judgments and critical thinking abilities.

Attijariwafa Bank Egypt

Direct Sales

March 2023 - Now

-Build creative sales strategies to increase customer satisfaction and attain business sales goals. -Assessed client needs based on current objectives, supply and demand, and seasonable variables. -Exceeded sales goals by more than 15% in every quarter since being hired at the company. -Present sales proposals.

-Coach and mentor junior customer sales representatives.

Vodafone

Cvm

January 2023 - March 2023

(CVM) & Data Science · Vodafone

A highly skilled, motivated and highly dynamic commercial Leader, with 17+ track record of success in telecom industry, customer insights, CVM and marketing .

Bank Abc

Business banking

March 2024 - Now

Skills

  • Skills

    Pressure handling.

    Documentation and reporting.

    Attention to detail.

    Good Communications Skills.

    Teamwork.

    Dependable.

    Problem-solving abilities.

    Multi-tasking and negotiation.

Languages

Language

English

Very Good

Language

Arabic

Mother Tongue

Courses and Certificates

Icdl , excel , Ic3