A detail-oriented and proactive professional with a Bachelor’s degree in Microbiology and a strong foundation in data analysis. Currently working as a Network and System Performance Analyst at IHS Towers, I bring expertise in monitoring and optimizing telecommunications infrastructure. With a passion for innovation and problem-solving, I thrive in dynamic environments that require collaboration, critical thinking, and data-driven decision-making. My goal is to contribute meaningfully to the advancement of global connectivity through strategic insights and effective solutions.
Summary
Work Experience
IHS Towers
Network and System Performance Analyst
June 2024 - Now
- Performance Monitoring: Analyzing and optimizing network and system performance to ensure consistent and reliable telecommunications infrastructure.
- Data Analysis: Generating detailed performance reports to support decision-making and identify areas for operational improvement.
- Collaboration: Partnering with cross-functional teams to resolve network issues, enhance systems, and implement new technologies.
- Compliance and Standards: Ensuring all performance metrics align with global telecommunications standards and regulations.
- Process Improvement: Proposing and implementing strategies to streamline performance analysis workflows and improve efficiency.
Sapphire Virtual Network Limited
Data Analyst
October 2023 - May 2024
- Optimized Payroll Processes: Spearheaded the optimization of payroll processes, resulting in a streamlined and error-free payroll system. Implemented efficient data collection systems and strategies, significantly enhancing statistical efficiency and data quality.
- Strategic Payroll Management: Successfully managed payroll for a workforce of over 140 employees, including meticulous processing of base pay and incentives. Achieved a remarkable reduction in payroll discrepancies and ensured timely and accurate disbursements.
- Data-Driven Decision Support: Provided invaluable assistance to the Head of Retail by delivering high-quality analytical reports. These reports played a pivotal role in facilitating data-driven decision-making and enhancing the overall management of the team.
- Cross-Functional Collaboration: Fostered collaborative efforts with cross-functional teams to deliver innovative and data-driven solutions. Played a key role in promoting a cohesive working environment, leading to enhanced efficiency in data analysis and reporting.
- Compliance Excellence: Maintained a strong commitment to compliance with Nigerian labor laws and tax regulations. Proactively stayed abreast of changes in statutory requirements, ensuring that all payroll processes adhered to legal and regulatory standards.
Sapphire Virtual Network Limited
Sales Channel Administrator
February 2023 - October 2023
- Strategic Market Expansion: Formulated and executed comprehensive plans for market share growth, resulting in a notable increase in the company's market presence. Developed and implemented strategic initiatives to expand sales channels, effectively reaching new customer segments and boosting overall revenue.
- Efficient Channel Management: Spearheaded the oversight of account profiles and management of channel activities. Implemented streamlined processes that enhanced the efficiency of channel operations, leading to improved communication and collaboration between sales teams and channels.
- Dynamic Customer Presentations: Developed and delivered dynamic customer presentations that effectively communicated the value proposition of the company's products and services. These presentations played a crucial role in attracting new business and strengthening relationships with existing clients.
- Data-Driven Decision-Making: Leveraged data analysis skills to assess the performance of sales channels, identifying key trends and areas for improvement. Collaborated with the sales team to develop data-driven strategies, resulting in more targeted and effective sales efforts.
- Proactive Problem Resolution: Demonstrated a proactive approach in addressing challenges and discrepancies within sales channels. Implemented corrective measures and provided timely resolutions, ensuring seamless operations and customer satisfaction.
- Stakeholder Communication: Established effective communication channels with internal stakeholders, including sales teams and leadership. Facilitated transparent and open communication to align sales channel activities with overall company objectives
Education
Crawford University
Microbiology - Bachelor of Science
2019 - 2022
National Youth Service corps (NYSC)
2022 - 2023