Kanishka Athauda

• Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online Travel Agents.
• Creating frameworks that transform our social media sites into highly profitable platforms.
• Directing the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.
• Manage and optimize Various Online Travel Agents (e.g. Booking.com, Expedia, Agoda, Airbnb, Vrbo, Trip.com, C trip, Hotels.com, Zen Hotels, ostrovok etc)
• Manage Various Channel managers (e.g. Site Minder, Cloud Beds, Rate Gain, AxsisRooms, Staah, Smart Hotel, Scienter, eZee Centrix etc.).
• Manage Various Property management systems (e.g. Site Minder, Cloud Beds, Staah, Opera, Oracle hospitality, eZee Centrix, Scienter etc.).
• Reviewing the security of checkout pages and payment procedures.
• Creating promotional offers and checking to see that these are uploaded precisely.
• Reviewing copy and legal disclaimers to verify their accuracy.
• Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
• Examining sales-related metrics to inform restocks.
• Reporting on the utility of existing and novel strategies.

• Monitor online customer feedback and be the main point of contact for all internal website queries.
• Create & maintain website content and ensure all content is up to date and ensure all pages, products & prices on the site are correct, updated and in line with trading at all times.
• Assist in day to day management of PPC campaigns implementation & monitoring.
• Assist in day to day management of SEO strategy, implementation & monitoring.
• Manage day to day social media implementation.
• Coordinate all website activity with international 3rd party partners.
• Analyzing ecommerce data of our branded website and implement measure that promote and improve the presence of the hotel on the web.
• Strong focus on adjusting rates/inventory according to demand and trend for increase of overall property revenue.
• Consistent implementation of weekend promotions /Promotional Campaigns/ Seasonal offers / Newsletter to boost low occupancy periods.
• To monitor, implement and execute the active presence of the property on all Social Media tools to maximize the online exposure of the property, with the goal of increasing fans / followers / subscribers for corporate and property pages.
• To monitor and develop e-newsletters, when needed, that fit within brand standards that carry property information, news and /or promotions
• To identify and evaluate new marketing opportunities to increase direct internet traffic as well as monitoring the online presence and rate position of relevant competitors.
• Maintaining an understanding of current ecommerce practices through continuing education, reading, or participation in professional conferences, workshops, or groups.

• Meeting with clients to discuss their needs and goals for the project
• Developing strategic plans for specific initiatives such as brand awareness campaigns or new product launches
• International property Acquisitions (e.g: Maldives & Thailand)
• Conducting market research to identify new opportunities in the hospitality industry
• Consulting with hotel owners or managers about ways to improve operations or increase profits
• Conducting site inspections to identify issues that may need to be addressed by contractors or other specialists
• Reviewing market conditions and trends to identify opportunities or threats to the organization’s bottom line
• Managing budgets for all projects, including labor costs, materials costs, and other expenses
• Developing promotional materials such as brochures, advertisements, and press releases

• Responsible for coordinating internally with the sales & marketing team.
• Generating reports, preparing proposals, collections details , coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR Letter).
• Manage and maintain sales executives and managers schedules, appointments and travel arrangements.
• Assist sales team by managing schedules, filing important documents and communicating relevant information.
• Record, transcribe and distribute minutes of meetings.
• Interaction with client in regards to leads, hotel needs and client travel.
• Meets with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.
• Perform hotel site tours with potential clients.
• Monitor, screen, respond to and distribute incoming communications.
• Design, upload, extract and maintain customer databases.
• Create and manage Company and Travel Agent profiles on the property management system.
• Load and Manage Rate Codes to the Hotel Software, And link the negotiated rates to the correct company profiles.
• Print Daily Sales reports for each sales managers and submit to Director of Sales.
• Print Sales manager productivity reports for each sales managers and submit to Director of Sales.
• Establishes strong relationships with vendors to ensure maximization of hotel revenue.
• Respond to complaints from customers and give after-sales support when requested.
• Manage and optimize Various Online Travel Agents (e.g. Booking.com, Expedia, Agoda, Airbnb, Vrbo, Trip.com, C trip, Hotels.com, Zen Hotels, ostrovok etc).
• Other duties as assigned by Director or sales or the management.

• Supporting the accounting and auditing team in their daily functions.
• Preparing and managing audit budgets.
• Verifying company financial information.
• Planning and performing company financial audits.
• Creating and managing internal auditing systems.
• Preparing audit reports and statements for company managers.
• Resolving client audit queries efficiently.
• Ensuring compliance with state and company best practices.
• Training and mentoring Audit Interns.

• Establish work standards and procedures for housekeeping staff and ensure they adhere to it,
• Screens/interview housekeeping job applicants, hire new employees, and recommend promotion and/or transfer of employees if and when the need arises.
• Take stock of available inventory so as to ensure a steady supply of work materials.
• Assign duties to workers and inspect already completed tasks so as to ensure compliance with already stated housekeeping standards.
• Make recommendations to help improve housekeeping services within the organization.
• Personally carry out housekeeping duties in the case of any form of emergency/urgency, and/or shortage of staff.
• Examine the building/area so as to determine areas that need repairs and/or maintenance.
• Record and keep data regarding work assignments, and also prepare reports on a routine basis.
• Responsible for issuing work equipment and supplies to the housekeeping staff/workers.

• Ensure high quality cleaning service at public areas of hotel
• Service guest bedrooms by order of floor/section to the required standard
• Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement
• Make bed professionally following standard procedure
• Service bathrooms by washing and emptying bins; wash all glass surfaces and floors; clean shower, bath, basin, bidet, and toilet to the best quality standard
• Using the right cleaning chemicals, dust and polish all hard surfaces to achieve a quality sheen
• Vacuum bathrooms, bedrooms floors, corridors, stairs, and lifts to remove all debris; check the vacuum cleaner each week and if necessary change the dust bag
• Ensure service area is well stocked with necessary products and cleaned always
• Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action – ensure such reports are correctly logged
• Provide professional personal service, including shoe cleaning, ironing, and minor clothing repairs to guests
• May be directed to pack guest luggage
• May perform regular deep cleaning of all areas of hotel as instructed
• May perform cloak room duties for special occasions and functions.

Dr. Sam Samarasighe

Principal structural engineer

Western Power Corporation

Ph: +614 2887 5314

Email: sam.samarasighe@westernpower.com.au

Mr. Alvin Jacobs

Chief executive officer

Taru Villas (Pvt) Ltd (Colombo 03, Sri Lanka)

Ph: +94 777 282 832

Email: alvin@taruvillas.com