具备良好人文素养与沟通能力,语言能力包含母语阿拉伯语、优秀的英语及汉语能力,工作负责严谨且有耐心,具备强大的自我驱动力和学习激情,善于思考并能不断发展自身能力,具备创新意识,性格开朗,乐观向上,有较强的责任心和团队意识。
工作经验年限
3年
具备良好人文素养与沟通能力,语言能力包含母语阿拉伯语、优秀的英语及汉语能力,工作负责严谨且有耐心,具备强大的自我驱动力和学习激情,善于思考并能不断发展自身能力,具备创新意识,性格开朗,乐观向上,有较强的责任心和团队意识。
工作经验年限
3年
八月 2020 - 五月 2023
First of all, the company that I worked for is one of the largest companies in the Arab region in the field of books and electronics as well as in office and school tools in general. I worked in customer service to serve customers in the event of difficulties or problems for three years, also with products including online service such like orders in case there would be returning and refunds. I take over the place of the manager in case he is absent. Some of the problems that customers face when buying a product with a factory defect in this case entails issuing and explaining the problem to the main service centre in the absence of a solution in the branch companies and also explaining the warranty system for electronic devices.
六月 2014 - 十二月 2015
1. The ability to persuade 2. Good listening 3. Empathize with the customer
4. Effective communication is one of the most important customer service skills 5.Adapt to different means of communication 6. Self-control of necessary customer service skills
7. Use positive vocabulary and understanding emotional language 8. Cooperation and teamwork ability
9. Solve problems professionally 10. Ability to analyze and leverage data
2014 - 2019
Diploma in the Department of Electronics Precision Machinery & Control 2014
Bachelor of Electronics Precision Machinery & Control2019