Summary

Searching for a desirable job with which I will have the scope initializing my skill and potentiality to do something innovative and challenging works and from where I will be able to enhance my knowledge.

Residence

Holding-49, Moktar Bari Road, Auchpara, Tongi, Gazipur, 1711

Years of Experience

04 Years

Marital status

Married

Age

28

Birthdate

31st December, 1996

Nationality

Bangladeshi

Gender

Male

Work Experience

Indet Group (Adzi trims ltd.)

Customer Service Executive

January 2025 - Now

• Communicated effectively with customers via email and phone, ensuring clear understanding of requirements and timely updates.

• Coordinated with the production floor to monitor order progress, ensuring timely production and delivery.

• Issued Proforma Invoices (PI) and maintained accurate records of Letters of Credit (LC) received for proper documentation and financial tracking.

Stitches Ltd.

International Marketing Officer

January 2023 - November 2024

• Communicate with foreign Customers through WhatsApp, email and Alibaba.

• Effectively Communicating and negotiating to drive international sales.

• Run KWA Marketing (Keyword Advertising) on Alibaba.

Supertel Ltd.

Customer Service Executive

February 2022 - December 2022

• Determined customer needs by asking relevant questions and listening actively to the responses.

• Worked with the management team to implement the proper division of responsibilities.

Campaign Name: Dominos & Papa John’s (Customer care service in USA)

Skytech Solutions

Telesales Specialist

January 2021 - December 2021

Called potential customers marketing lists and referral programs and engaged them to discuss their needs.

Campaign Name: MCA (Merchant Cash Advance in USA) & LED(LED lighting upgrades in Australia)

Skills

  • Special Skills

    Verbal and written communications,

    Team building experience,

    Good in English,

    Strong client relations,

    Quick learner,

    Good in presentation,

    MS office proficient,

    Strong interpersonal skills,

    Positive and friendly,

    Trusted key holder.

Education

Cambrian School and College

Business Studies - SSC

2009 - 2011

Dhaka Commerce College

Business Studies - HSC

2011 - 2013

Independent University, Bangladesh

Environmental Management - Bachelor of Science

2014 - 2021

Languages

Language

English

Very Good

Language

Bengali

Mother Tongue

Achievements

Sales of the Year

I was honored to receive a Special International Sales Award from SkyTech Solutions in recognition of my outstanding performance in driving record-breaking international sales of the company’s services. This achievement reflects my dedication to strategic outreach, client relationship management, and commitment to delivering exceptional results in a competitive global market.

Projects

HTML & CSS

It was my project for Computer Information System (CIS101) course of my University on HTML & CSS. I completed the given project by myself on a Twelve pages WEB-Design on Air-E-Ticketing. Proficiency on MS Excel is must for today’s market. I have knowledge on SUM, IF, SUMIF, COUNT, COUNTIF, COUNTIFS, Pivot Table.

REFERENCE

Tarikul Islam

Software Engineer

JustGo Technologies Ltd.

Phone: +8801726621610

Email: tarikul.islam@justgo.com