Machi Machi
Cashier&Barista
December 2023 - March 2025
- Greeting customers, answering questions about menu items, and providing personalized recommendations.
- Accurately taking orders and operating the POS system to process transactions, handle cash, and manage digital payments.
- Preparing a wide variety of bubble tea beverages, including milk teas, fruit teas, smoothies, and specialty drinks, following store recipes and customization requests.
- Managing the preparation and cooking of tapioca pearls and other toppings to ensure consistent quality and freshness.
- Maintaining cleanliness and organization in the work area, including regular sanitization of equipment and surfaces.
- Restocking ingredients and supplies, conducting inventory checks, and notifying supervisors when stock was low.
- Handling customer complaints or concerns with professionalism and seeking solutions to ensure customer satisfaction.