September 2020 - March 2021
Helping managers to manage cafe operations
Delivering excellent customer service
Training and developing the team
Selling products and taking stock
Developing new menus
Helping the manager with purchasing
Take customer feedback and improve service
Decorating the cafe and running events
Maintaining fire safety in the cafe and staff health
Leadership skill
Communication skill
Conflict Management
Stress management
Time management
Organizational skills
Problem-solving skills
Decision-making skills
Self-awareness skills
2018 - 2021
Bachelor of International Hospitality Management
Double major in Human Resource Management & Event Management
I often make coffee when I am available. Making coffee gives me a break from stress and also calms me down.
I like to travel to various countries during my holidays and experience different cuisines and hotel services. I think travelling increases my knowledge and to understand different culture.