Mohamed Magdy Mahmoud Aleimy

I worked as a German-speaking customer representative for a telecommunications company for a year. During that time, I gained valuable experience in customer communication, conflict resolution, complaint handling, and sales. After a year, I was promoted to the role of Quality Coach, where I continued to assist employees in customer interactions and sales strategies. As a Quality Coach, I provide training and individual coaching to help employees improve their customer service and sales skills.