Summary

A motivated and multilingual graduate from the Faculty of Alsun, specializing in German and English. Experienced in customer service and trained in AI-assisted translation tools. Passionate about linguistics, translation, and technology-driven solutions.

Nationality

Egyption

Education

Faculty of Alsun, Suez Canal University

Bachelor’s in German and English Studies

2022 - 2025

Work Experience

Teleperformance Egypt

Call Center Representative

November 2024 - February 2025

  • Assisted customers in German.
  • Resolved inquiries efficiently, improving customer satisfaction.
  • Developed strong communication and problem-solving skills.

Skills

  • Languages

    German

    English

    Arabic

  • Translation Tools

    CAT Tools

  • Soft Skills

    Communication & Customer Service

    Problem-Solving & Adaptability

Courses and Certificates

AI-Assisted Translation & CAT Tools Training

LCT Academy

German Language Course