Mahmoud Elbehery

Designed, implemented and administrate all infrastructure servers (Active directory, DNS, DHCP ... etc.). Designed, implemented and administrate 'File server, Print server, WSUS server and SCCM server'. Very good working experience of systems related products (Microsoft Windows 2008/20012/2016, VMWare, DNS/DHCP). Installed, configured and administrate Microsoft Exchange Server 2016. Configured and administrate Microsoft Exchange online Server office 365. Configure and administrate HPE blade servers 'Synergy frame 12000'. Configure and administrate HPE MSL 1/8 G2 0-drive Tape Autoloader. Installed, configured and administrate Virtualization environments 'VMware vSphere 6.x, 7.x'. Installed, configured and administrating Cisco and HP switches and access points. Configured and managed backup systems 'Acroins and Veeam'. Configured and managed SAN storage system 'HP MSA SAN Storage'. Configured and managed NAN storage system 'QNAP Devices'. Installing, configuring and administrating firewalls 'FortiGate'. Monitoring and Updating all software licenses and subscriptions. Dealing with the strategic suppliers for the delivery dates and price negotiations (tendering and purchasing) and managing the Service Level agreements.

Designing, implementing and administrating all infrastructure servers (Active directory, DNS, DHCP ... etc.). Designing, implementing and administrating 'File server, Print server, WSUS server, WDS server, SCCM server'. Installing, configuring and administrating Virtualization environments 'VMware vSphere 6.5 and Microsoft Hyper V'. Installing, configuring and administrating firewalls 'Fortigate'. Installing, configuring and administrating Cisco switches and access points. Configuring and managing backup systems 'Acroins' and NAS storage 'QNAP Devices'. Setup and maintain Engineering software such as (Tekla, AutoCAD, STAD, SAP2000, etc...). Provide high-level and in-depth technical assistance to the team and ensuring service and support is provided. Troubleshooting hardware and software problems for servers and client computers. Achieving high availability solutions, performing backup and restore operations. Directing the Technical Support Team duties and tasks.

Installing and administrating Microsoft environments Windows Domain, Active Directory, DNS and DHCP Services (Server2008 and 2012 R2). Administrating end user accounts, Group Policy Management, Shared Folders permissions, access rights, and storage allocations. Configuring and administrating in Virtualization environments 'VMware and Microsoft Hyper V'. Configuring and administrating Microsoft Exchange Server 2013. Configuring and administrating fortigate UTM rules. Installing and Configuring VPN between other sites through Fortigate firewall. Installing and administrating Antivirus agent for users PCs. Configuring and managing backup systems 'Acroins and Veeam'. Administrating Cisco IP telephony and IP Cam system. Handles and Solving internal issues of employees.

Install, configure and maintain Windows server 2012 R2 and windows server 2008. Implementation, administration and Troubleshooting the Active Directory Domain Controller, DNS, DHCP, Print Services, and solving the related problems with the users. Managing users and Computers using Group Policy. Installing and configuring wired and wireless network infrastructure. Installing, configuring and troubleshooting network devices Cisco Routers, Cisco Switches and Cisco Access Points. Troubleshooting PCs and Laptops, install & maintain Printers, General hardware troubleshooting. Technical support of Operating System (Windows 7, win 8, Win 10).

Support all clients Technical needs 'Hardware, software, internal programs'. Installing and configuring new computers, software, applications, printers and wireless access points. Support All Operation Systems 'Win 7, Win 8, win 10' Issues. Manages and maintains local area network 'LAN', including network hardware 'Servers, Printers, and Applications'. Manage & Control All Printers and Copiers Machines.

Troubleshooting 'network problems, printers, Windows OS & applications'. Solve daily issues for users (internet, printers, scanners and office application). Resolve technical problems with Local Area Networks. Install and configure computer Operating systems. Installing and configuring computers, monitors, printers. Configure and troubleshooting all types of ADSL routers. Provide a first class telephone and email service to all external and internal Customers.