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Summary

A highly motivated, confident account manager with exceptional multi-tasking and organizational skills. Having extensive experience in identifying the needs of corporate customers and of running and delivering sales and marketing campaigns for key clients. Possessing a significant record of achievement in account management and able to quickly understand the mission, vision, and values of an organization.

Now looking for a new and challenging managerial or consultancy position, one which will make the best use of my existing skills and experience and also further my personal and professional development.

Years of Experience

Dedicated customer service professional with over four years of experience in managing client inquiries, resolving issues, and delivering exceptional support. Proven ability to handle high-pressure si

Graduation Year

Graduated in 2023 with a degree in Business from a Moroccan university, while balancing full-time work alongside my studies. Developed strong time management, multitasking, and problem-solving skills,

Age

At 22 years old, I recently graduated in 2023 with a degree in Business from a university in Morocco, while managing a full-time job alongside my studies. I thrive in dynamic environments and am passi

Nationality

Moroccan. At 22 years old, I recently graduated in 2023 with a degree in Business from a university in Morocco, all while working alongside my studies. I take pride in my country, Morocco, where I enj

Skills

  • Communication

    Clear and effective communication is essential in customer service. This skill involves listening carefully to customers, understanding their concerns, and responding in a professional and empathetic

  • Problem-Solving

    Customer service often involves handling complaints or addressing issues. Strong problem-solving skills allow you to analyze the situation, identify the root cause, and provide effective solutions tha

  • Time Management

    In customer service, handling multiple tasks simultaneously is common. Time management is important for efficiently juggling calls, emails, and administrative duties without compromising the quality o

Work Experience

  • Deltabrands

CV Summary

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