Summary

I'm team leader in carrefour Egypt

I'm joined since 2014

I worked in carrefour as a cashier and customer services and I was in opining team (E-Food) in Alexandria as admin since 4 years and now I'm team leader

Age

39

Marital status

married

Nationality

Egyptian

Graduated From

faculty of commerce - Alexandria university

Work Experience

Carrefour

team leader

July 2014 - Now

Resolve complex customer inquiries disputes and complaints

Served as a customer service lead team

Enforcing the company policies

Answering co-works questions and training new stuff

Achieving the company's goals

Worked towards defined key performance indicator(KPI) target

Languages

Language

English

Very Good

Skills

  • personal skills

    Goal development planning

    training development

    staff appraisals