Mahmoud Tokhie (Mahmoud Tokhie)

Certified MCSA | Certified MCSE | Certified CEH | Microsoft Networking Fundamentals | Microsoft Security Fundamentals

• Bachelor of Computers and Artificial Intelligence, good.

• Graduation Project: “Interactive Map Application Connected with Cloud Server” (Grade: Excellent).

• Core Concepts of Kubernetes Components (Kube-API Server , ETCD , Kube proxy , Kubelet , KCM , Kube Scheduler)
• Scheduling (Manual Scheduling , Taints and Tolerations , Node Selectors & Node Affinity)
• Logging , Monitoring Applications & Monitor Cluster Components
• Application Lifecycle Management (Rolling Updates & Rollbacks)
• Cluster Maintenance (Cluster Upgrade Process)
• Security (Certificates , Authentication , Authorization , Roles , Cluster Roles & Cluster Roles Binding)
• Storage (Persistent Volumes)
• Design and Install Kubernetes Cluster (Kubeadm way)
• Troubleshooting Application Failure & Worker Node Failure

Linux Admin 1 & 2 | Git (Version Control) with usage all of Git Commands | Build Tools & package Manager (Maven) | understanding Containers and using Docker commands to manage them | build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline) with Jenkins | Working on AWS cloud and AWS managed services | understanding Kubernetes components and installing kubernetes clusters.

• Develop appropriate metrics to demonstrate system performance and agility using appropriate monitoring tools to improve

• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment

• Create an Automate build, test, deployment, and release/delivery processes for Applications.

• Manage, maintain and monitor the region IT infrastructure and resources to ensure business continuity through providing second line of support to business users in his region at all IT aspects and visiting branches on regular basis.

• Responsible for Cairo IT Team and about 15 branch in Cairo.

• Train & coach the IT specialists on the new assignments to ensure effective results.

• Creating internet policies on Fortinet Firewall in region branches.

• Perform Advanced troubleshooting on issues related to the ERP system applications and follow up with the software support team.

• Perform Advanced troubleshooting with the Microsoft series of operating systems and server solutions (Terminal Services (RDS) & Active Directory (creating domain users and organize them in OUs)).

• Collect & analyze monthly reports of Tests to the connectivity backup line, connection down time and report any issues related to Network & Security.

• Acting on behalf Regional Information Systems Supervisor in certain tasks if delegated to ensure smooth work flow.

• Monitoring IT ticketing system Service Desk in the region and push the team to respond user’s requests in atimely manner as per agreed SLAs.

• Install, operate network services, Access Points (Cisco & Aruba), modems and other network devices following technical plans.

• Document network problems and resolutions for future reference.

• Troubleshooting issues related to the ERP system applications .

• Determine source of computer problems (hardware, software, user access, etc.).

• Advise team-work on appropriate action.

• Provide technical assistance and support for incoming queries and issues related to computer systems,
Software, and hardware.