Born and raised in Egypt, studied geographic information system, Now. I am SAP DBM/SD consultant at EIM group:
Provide a high performance of SAP DBM module to support the business needs, Support SAP Key users and End users to solve system troubleshooting, Analyze the reported problems and business requirements to provide ongoing business and system solutions or workarounds, Provide 1st line Application Support on SAP DBM Module, Train the end-users for the new changes or applications, Prepare and manage master data for DBM module.
Troubleshooting unexpected and urgent problems and reporting immediate actions as per SLA, Test with the end-users the new customization changes in the test environment.
Customize SAP applications to find and fix issues and recover the original functionality.
Interact with internal teams and external 3rd party vendors to troubleshoot and resolve applications complex Problems, Troubleshoot and problem solve technical applications issues.
Prepare and review with end-users the change request forms. - Ensure that the workflows are optimized and work well also gather feedback from the business and make modifications that are necessary for the technical and functional areas.
I am seeking a challenging position at dynamic progressive organization with a good reputation to enhance my interpersonal skills educational background in SAP field and working experience can be applied and developed.