Summary

  • Tenured administrative professional with extensive experience providing support to the Chief Executive Officer organization. Analytical, detail-oriented leader adept at multitasking within a fast-paced environment. In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software.
  • Trustworthy, dependable, responsible Personal Assistant with 5 years of experience providing ongoing support to a notable CEO within the technology industry. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and keen attention to detail

Residence

Hama Salamiah, Salamiah (SY)

Age

30

Marital status

Married

Birthdate

1/1/1995

Graduated From

Al-Baath University "Homs University at now"

Work Experience

Takamol ISP

Data Entry

July 2018 - October 2018

  • Store completed documents in appropriate locations.
  • Select materials needed to complete work assignments.
  • Locate and correct data entry errors, or report them to supervisors.
  • Maintain logs of activities and completed work.
  • Resolve garbled or indecipherable messages, using cryptographic procedures and equipment.
  • Compile, sort and verify the accuracy of data before it is entered.

UNRWA

Project Assistan

October 2022 - December 2023

  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.

Takamol ISP

Technical Support Engineer

October 2018 - Now

  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Develop training materials and procedures, or train users in the proper use of hardware or software.
  • Oversee the daily performance of computer systems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Modify and customize commercial programs for internal needs.

UNRWA

Administrative Assistant

June 2024 - Now

  • Create, maintain, and enter information into databases.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Provide services to customers, such as order placement or account information.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Train and assist staff with computer usage.

Skills

  • Technical Skills

    Project Management

    Data Analysis

    Networking

    Office Applications

    artificial intelligence (AI) tools

  • Soft Skills

    Communication

    Teamwork

    Time Management

    Critical Thinking and Problem-Solving

    Adaptability and Flexibility

    Innovation and Creativity

Languages

Language

Arabic

Mother Tongue

Language

English

Good

Education

Al-Baath University "Homs University"

Network and Computer Systems Engineering - Bachelor of Science: Information Technology Engineering

2013 - 2019