Summary

I am a hard working, honest individual. a good timekeeper, always willing to learn new skills. friendly, helpful and polite, have a good sense of humour. With one year of experience in poultry production and data Entry. Able to work independently in busy environments and also within a team setting. outgoing and tactful, and able to listen effectively when solving problems.

Residence

Cairo

Years of Experience

3

Graduation Year

2021

Age

24

Birthdate

12/9/1999

Graduated From

Faculty of agriculture

Military status

Finished my military service

Work Experience

Xceed

Customer service representative

October 2023 - Now

I am ensuring excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

I act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Free Lance

Date Entry

April 2023 - September 2023

Insert customer and account data by inputting text based and numerical information from source documents within time limits.

Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.

Review data for deficiencies or errors, correct any incompatibilities if possible and check output.

Research and obtain further information for incomplete documents.

Apply data program techniques and procedures.

GIZ

Agriculture engineer

March 2022 - February 2023

Working as an agricultural engineer trying to combine engineering principles with agricultural sciences to improve and optimize agricultural systems and technologies. And apply my expertise in various engineering disciplines, such as mechanical, electrical, civil, and chemical engineering, to address challenges in agricultural production, processing, and sustainability.

Skills

  • Great communicator

    Skillful

  • Team player

    Skillful

  • Microsoft office

    Experienced

  • Reliable

    Expert

  • Computer literacy

    Experienced

  • Problem solving

    Experienced

  • Customer support

    Skillful

  • proficiency with computer programs

    Expert

  • Fast typing

    Experienced

  • Detail-oriented

    Experienced

Education

Agriculture faculty

poultry and animal production - Bachelor in Agriculture science

2017 - 2021

Languages

Language

Arabic

Native

Language

English

Professional

Language

French

Good