Mennatallah Ahmed Abdelwahab Hassan

Assistant Director to find and develop a business strategy. Working on building new goals and innovating solutions.

Performing monthly balance sheet reconciliations.

Meeting processing and reporting deadlines.

Responding to information requests, reviewing financial statements, and assisting with audits.

Follow up the daily recording of the internal operations of the company.

Follow-up the meetings of the assemblies of the invested companies with the securities and custody department in

the bank.

Make a ticket with the shares of each association to prove the contribution balances.

Responsible for accurate entry of our products on our platform. Communicate with Vendors to update stock levels and update orders. Handle the order requests received through our platform and ensure they are processed within the expected time for delivery. Handle Customer follow-ups and ensure Customer Satisfaction.

Dealing with all customer's problems by Emails. Work on finding solutions for the client. And raise a request for compensation. Confirm and Ensure the price on-site that compatible with another market. Prepare reports on order to the manager at Dis satisfaction analysis. Help synchronized with the customer care department.

Dealing with all customers problems and responding to all cash inquiries to get their money back. Ensure that any errors, complaints are escalated and adhering the response time to clients and maintaining high levels of client satisfaction. Work effectively with other team members and ensure procedures kept-up- to date and record all customers requests and complaints.

Review bills of all companies (Red Crescent Society_ Youth clubs) Preparing Balance sheet By the end of the year. Preparing Revenue and Expenses statement for year. Handling daily Accounting.

Grade: Good.

Bani suef university