Summary

Seeking a challenging and competitive job opportunity in banking service which I can combine all my knowledge, Experience and Abilities.

Graduation Year

2013

Work Experience

Misr AD Dubia property finance- Banque Misr

Financial Accountant - investments and capital Markets Division

March 2022 - Now

Assistant Director to find and develop a business strategy.

Working on building new goals and innovating solutions.

Balance of payments monthly work

Follow up the daily recording of the internal operations of the company.

Follow up on the monthly operating costs report to be sent to the bank.

Follow-up the meetings of the assemblies of the invested companies with the securities and custody department in the bank.

Make a ticket with the shares of each association to prove the contribution balances.

The Factory For Electronic Trading

Product manager

October 2021 - February 2022

Responsible for accurate entry of our products on our platform

  • Communicate with Vendors to update stock levels and update orders.

  • Handle the order requests received through our platform and ensure they are processed within the expected time for delivery.

  • Handle Customer follow-ups and ensure Customer Satisfaction.

Noon E-commerce

Emails Escalation and Confirmation Team

April 2019 - September 2021

Dealing with all customer's problems by Emails. Work on finding solutions for the client. And raise a request for compensation.

Confirm and Ensure the price on-site that compatible with another market.

Prepare reports on order to the manager at Dis satisfaction analysis.

Help synchronized with the customer care department.

E_finance

Customer service office

April 2017 - April 2019

Dealing with all customers problems and responding to all cash inquiries to get their money back. Ensure that any errors, complaints are escalated and adhering the response time to clients and maintaining high levels of client satisfaction. Work effectively with other team members and ensure procedures kept-up- to date and record all customers requests and complaints.

Abdelrahman Abdelfatah office

Accounting and auditing specialist

August 2013 - December 2015

A Review bills of all companies (Red Crescent Society_ Youth clubs) Preparing Balance sheet By the end of the year. Preparing Revenue and Expenses statement for year. Handling daily Accounting.

Education

Banisuef University

English Commerce - Good

2009 - 2013