A graduate MIS professional with extensive experience in Management Information System (Business Analysis). Team Planning. Operation Minting troubleshooting and supporting information systems. Demonstrate high ownership of all areas of responsibility, possessing strong verbal and written communication skills PROFILE SKILS Specializes in medium to large-sized businesses
Title
Relationship Management | Market Research/Analysis | Sales/Marketing strategy | Customer Service | Strategic Planning
September 2019 - September 2020
· Prepare a list of the medical insurance policy before 1 May of each year by matching the scores with the job designations, counting the invoices, adding and updating the employees' incubators and followers, eliminating the unsolicited health insurance followers, connecting to the Health Insurance Board and the passport system, and re-issuing the card.
· Follow up on the Health Insurance Board system and the conditions under which it is issued, monitor cases of violation and cases of non-entifiement to medical insurance. communicate with the Legal Affairs Section and charge the employee in case it is established that he has not reported the case of an unclaimed follower.
· Lead the team of the External Care and Staff Liaison Section in the event of approval of an operation, termination of all procedures, post-health insurance, submission and evaluation of an after-service questionnaire, dissemination and clarification of medical insurance requirements for company employees, and submission of medical insurance reports To verify and visit them to limit frequent hospital visits, resulting in lower consumption of health insurance cards and lower company costs
· Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
March 2018 - August 2019
· Lift insurance requests for the insurance company and follow up by updating the necessary paperwork, and notify patients when approval is ready.
· Non-comparable ability to maintain communication between governing bodies and medical personnel to ensure smooth operations.
· Providing an exceptional level of service to each customer by listening to concems and answering questions.
· listened actively to client requests, confirming full understanding before addressing concerns. They led to operational improvements. resulting in savings and improved profit margins.
January 2018 - January 2019
· adherence to master plans and schedules and develops solutions to program problems.
· monitoring the scheduling, pricing, and technical performance of company programs
· Develop and manage incentives for specialists, mentors, and supervisors to encourage positive trends in center metrics.
· Assess instructor effectiveness in achieving client objectives. Conduct daily documentation, manage consumer financial accounts, provide oversight and approval for all treatment planning
· Ensure all records are maintain Analyze performance metrics, project future performance metrics and implement changes and recommendations
· Train and mentor students in order to introduce them to their new role and develop necessary skill sets. Maintain student database Create weekly schedules and record weekly payroll
· Coordinate emergency situations and communicating with law enforcement and emergency personnel
Develop program content to address residents needs neighborhoods
• Saudi Aramco University Symposium ,2013
• Certified trainer with TOT certificate ,2017
• Business Analyst and Project Manager Collaboration Course,2021
• Communication skills and building business relationships,2020
• Crisis management and problem solving,2020
• Design Program Ai,2017
• Professional photography workshop,2018
• leading businesses,2015
• Training course in computer programs and applications,2010