Summary

Individual with 9 months of experience as a Flight Support Agent and 9 months of experience as a Tour Guide and has exceptional people and communication skills seeking a position that will provide a positive, friendly attitude.

Years of Experience

2

Graduation Year

2019

Birthdate

20.Nov.1996

Graduated From

Faculty of Mass Communication

Education

Faculty of Mass Communication

Public relations

2015 - 2019

Work Experience

Wasla, Cairo

Outsourcing-customer service

January 2018 - February 2018

Vodafone department

course center

Receptionist and data entry

March 2018 - January 2019

Redsea24 ( FTI Touristik GmbH )

Flight suppoprt agent

February 2022 - November 2022

Odeon Tours ( Coral Touristik )

Tour guide

November 2022 - Now

Languages

Language

Arabic

Mother Tongue

Language

German

Professional

Language

English

Very Good

Skills

  • Computer skills: MS office ( Excel, Word, Outlook, Power point )

  • Problom solving

  • Critical thinking

  • Flexibility

  • Creativity

  • Comunication skills

Projects

Awareness campaign

Partner

National campaign to raise awareness of the importance of the culture of apology in the Egyptian society and its positive impact on our lives in general.

Courses and Certificates

German A1-B2

ÄDK Zentrum from Aug.2020 to Dec.2021

Trainings

Information and Decision support center

Trainee in conducting surveys via telephone.