An enthusiastic hard-worker energetic graduated seeking a challenging position in a banking sector where I can use my knowledge and negotiation skills to achieve targets.
Summary
Work Experience
Arab Academy for Sciences, Technology and Maritime Transport
planning and follow up specialist
August 2020 - Now
meet the needs of the different faculties and departments of the organization as the material affairs and logistics sector role .
I learned how to follow up departments to assure the collaboration and clearly connection between them
audit the construction department, facilities and maintenance department and the transportation department and specially purchase department, to deal with companies for supplying different products and services like transportation, facility managements starting from the demand needs continuing by the purchase order and ending by the final receipt .
preparing annual reports
Orange
customer service representative
September 2018 - May 2019
achieve the target of the company by selling lines and offering different services .
I learned how to handle the angry customers by solving their issues
convince clients with our products also how to present the company in the best picture
Education
Faculty of Commerce Alexandria University
Accounting - Bachelor
2015 - 2019
Institue d’Administration des Entreprises
Management - Master
2015 - 2019
Girard High School
Thanawya Ama
2001 - 2015
Courses and Certificates
Management science course
Institue d’Administartion des Entreprises
Simulation of the management of companies in all department specially how to rise the profit and minimize the expenses
principles of banking
Egyptian Banking Institution
studying the banking sector
DELF B2
Institue Français
studying the French language
Skills
personal skills
communication selling ability to work under pressure leadership and problems solving
Computer skills
Very Good command of Microsoft Office