Birthdate
14/9/1997
Graduation Year
2021
Marital status
Single
Age
24
Graduated From
Faculty of commerce, Helwan university
Personal Information
Work Experience
Vodafone UK
Call center
January 2016 - September 2017
•Provide customer service to clients. •Information Wizard. •Implement serving strategies for customer satisfaction. •Provide service in a timely and efficient manner. •Manage customer complaints and provide solutions.
• Provide customer service to clients. • Information Wizard. • Implement serving strategies for customer satisfaction. • Provide service in a timely and efficient manner. • Manage customer complaints andprovide solutions.
Orange Egypt
Senior customer service
October 2017 - August 2020
•Provide customer service to clients.
•Implement serving strategies for customer satisfaction.
•Provide service in a timely and efficient manner.
•What the clients want from our service
•How to convince and offer my product to clients
Orange Egypt
Finance trainee
October 2020 - January 2021
•The financial accounts that belong to the branch from the account of revenues and expenses and everything related to the financial aspects.
•And also carrying out inventory work for the products in the branch, reviewing and sending data to the financial department on an ongoing basis to ensure that nothing is lost
Skills
Personal Skills
Active Teamwork member
Good communication skills.
Leadership skill basics.
Presentation Skills
Quick to learn
Plans skills- Creative Thinking.
Computer skills
Microsoft word
Microsoft Excel
Microsoft PowerPoint
Outlook
Language skills
English (reading and writing) B2