Summary

I have experience in the banking field as I was working as an operations specialist in a bank.

Work Experience

HD Bank

Operations specialist

January 2024 - August 2024

First I started as a teller

as a teller I was responsible for serving customers by completing account transactions ,maintaining cash drawer allocation, inform clients about bank’s offers , accept deposits ,process cash withdrawals, cashing check.

Then i went to the operations department

as an operations specialist i oversee and manage day to day bank operations with a focus on efficiency and accuracy.coordinate with various departments to ensure seamless work flow and customer satisfaction.

Implement and enforce policies and procedures to maintain compliance and reduce risk.

Skills

  • negotiation and communication skills-Microsoft office excel

Education

El Farouk islamic language school

science section - 95.5

2005 - 2019

Ain sham’s university

Business administration - Very good

2019 - 2023

Bachelor’s degree

Languages

Language

English

Very Good

Language

Arabic

Mother Tongue

Achievements

UTOPIA Ain Shams University

Head marketing committee