Summary

I have experience in the banking field as I was working as an operations specialist in a bank.

Work Experience

HSBC bank

Operations specialist

December 2024 - Now

As an operations specialist i oversee and manage day to day bank operations with a focus on efficiency and accuracy.coordinate with various departments to ensure seamless work flow and customer satisfaction.

Implement and enforce policies and procedures to maintain compliance and reduce risk.

HD Bank

Operations specialist

January 2024 - August 2024

First I started as a teller

as a teller I was responsible for serving customers by completing account transactions ,maintaining cash drawer allocation, inform clients about bank’s offers , accept deposits ,process cash withdrawals, cashing check.

Then i went to the operations department

as an operations specialist i oversee and manage day to day bank operations with a focus on efficiency and accuracy.coordinate with various departments to ensure seamless work flow and customer satisfaction.

Implement and enforce policies and procedures to maintain compliance and reduce risk.

Skills

  • negotiation and communication skills-Microsoft office excel

Education

El Farouk islamic language school

science section - 95.5

2005 - 2019

Ain sham’s university

Business administration - Very good

2019 - 2023

Bachelor’s degree

Languages

Language

English

Very Good

Language

Arabic

Mother Tongue

Achievements

UTOPIA Ain Shams University

Head marketing committee