Marcelo Mendonca Bernardes

• Collaborate with sales teams to understand client requirements and propose tailored technical solutions.
• Conduct product demonstrations and present technical aspects of proposed solutions to potential clients.
• Prepare and deliver compelling proposals, highlighting the value and benefits of the recommended solutions.
• Engage in discussions with clients to address technical inquiries and provide expert guidance throughout the pre-sales process.

• Coordination of Software Solution implementation team which includes Eaton's DCIM (Data Center Infrastructure Management) and Supervisory (e.g. Elipse E3, Zabbix, GreenView and Data Center Automation)
• Coordination of Application Development using Javascript, Python and Android Java
• Software Implementation Project Management
• Agile methodology implementation for the development cycle including Lean Inception, Scrum, OKR, MVP (minimal viable product), POC (proof of concept) and POV (proof of value)

• Implementation of software solutions such as Eaton's DCIM (Data Center Infrastructure Management) and SCADA (e.g. Elipse E3, Zabbix, GreenView and Data Center Automation)
• Application Development using Javascript, Python and Android Java following the Agile methodology
• Supporting the presales team by presenting the Software Solutions, gathering requirements for systems integration with data center equipment's, customer orientation for technical details in Request for Proposal

Responsible for project management in the implementation of DCIM software and applications that support the Digital Infrastructure. It's worth highlighting a project for which I was responsible:

Integrated Management Platform: A project in which an Integrated Management System was developed and implemented for the Maintenance services of the company (Continued Services), which currently represents the largest segment of the company and has international scope. With this System, a higher level of Governance and quality monitoring of the provided services was achieved. Each request is handled and recorded in the platform, from the beginning to the end of the service process, and later analyzed through graphical management reports. This project involved the implementation of OpenSource software such as GLPI and Zabbix, for ticket management and network and infrastructure asset monitoring. Additionally, it includes the development of web applications (Vue.js JavaScript) and mobile applications (Android Development) for facilitating the interface between clients and technicians.

DCIM Technology Services: Training of new professionals and project leadership, working with teams that operate with a significant degree of autonomy and independence. These activities included creating training materials, defining processes, ensuring quality, and following up on activities with the teams.

Responsible for project management in the implementation of DCIM software and applications that support the Digital Infrastructure. It's worth highlighting a project for which I was responsible:

CNT - DCIM: Implementation project of the management software (Schneider DCIM EcoStruxure IT) in the two largest Datacenters in Ecuador. With the DCIM software, managers were able to consolidate information from the entire Digital Infrastructure into a single platform, integrating data from approximately 30 subsystems. As a result, operational visibility increased, and insights were extracted that helped improve the quality of the provided service and reduce operational risks.

Responsible for project management in the implementation of DCIM software and applications that support the Digital Infrastructure. It's worth highlighting a project for which I was responsible:

ANTEL - DCIM: Implementation project of the management software (VDC - Visual Data Center) in the largest Datacenter in Uruguay. This facility houses equipment from the world's largest technology companies, and with the DCIM software, managers were able to consolidate information from the entire Digital Infrastructure into a single platform. As a result, operational visibility increased, and insights were extracted that helped improve the quality of the provided service and reduce operational risks.

Leadership of the DCIM Software Project, which contributes to the establishment of a new international partnership, and as a result, added this product to the company's portfolio and changed the customer's opinion about this software in the Digital Infrastructure market.

• Embedded system development using arm microprocessor (STM32) for the usage in test automation.
• IoT device development using ESP8266. In this task I was able to perform the full development process, including: hardware design and layout (KiCAD), software development (C/C++), 3D modeling for the final device validation (FreeCAD). This also includes the development of a web page in HTML, CSS and JavaScript.
• Ruby implementation for automated test software.
• PLC code development using BECKHOFF platform (STL and CFC languages) with the goal to emulate external devices in order to improve test setups.
• EMC testing experience. Including: High voltage, surge, burst and frequency immunity test.

Scholar program of Industrial Project. In this program, the student develops a project with the company. My team was responsible for developing the software to connect with a weather radar (TCP/UDP), receive all the information, turn the data into an image and analyze that image using the library OpenCV. With the goal to identify the clouds that present formation of hail. We also developed a database, as a history and that will be used in a future project of an artificial intelligence to make an accurate cloud identification.

Supervised 120 generators that were spread through 50 different industries across the country. Part of a three-person team to develop new software to improve monitoring. With this, I could use my communications skills and learn about the importance of teamwork.

VISUAL DATA CENTER RESELLER TRAINING COURSE ON SEPTEMBER 11, 2020

Huawei Certification in Data Center Facility on JAN 2023