Name: Mohamed Yousri Mohamed Mamon Age: 24 Address: 6 Mohamed Shalbia St. Off.Ramsis, Egypt , Cairo
Birthdate
4/4/1999
Gender
Male
Nationality
egyption
Mohamed Yousri mohamed
Customer care
Summary
Work Experience
Teleperformance
Agent- Sme (subject matte expert)
September 2021 - Now
another tasks
1-Monitor
2- Couching SxS
3- support
4- delegate Aht
-presented in Training Vacancy reach to interview
-GHC vacancy / Global helping center and Accepted
Icall outsourcing
Agent- Support
June 2018 - March 2021
Presented in work force vacancy
Team leader waiting list - vodafone
Projects
Vodafone - paysky - ticketsmarche- Cashcall - Talabat
Tel sales - Customer service-social media-mails-chats
Call center - voice - non- voice
Data entry
social media
Languages
English:
Very Good A2 - B1
Arabic:
Mother Tongue
Education
Ain shams University
Law - Acceptable
2019 - 2025
Skills
Soft skills
1-work under pressure, 2-Self reliance,3-Deciseve , 4-multi tasking
Hard skill
Intermediate in Excel