Summary

Senior Account Manager specializing in agencies and top content creators management. Daily communication with influencers plus maintain a good relationship between the agency owners and the application. Experience in dealing with the VIPs service. Experience in the all operation departments like content creation and events, VIP, Family, top influencers and the agencies departments.

Residence

Maadi

Title

Account Manager

Nationality

Egyptian

Graduation Year

2015

Birthdate

01-01-1993

Gender

Male

Work Experience

BIGO LIVE

Account Manager

March 2018 - Now

  • Worked as an account manager for MENA agencies.

  • Worked as an account manager for TR agencies.

  • Worked and helped in creating the VIPs service system for more than 6 months.

  • Creating new events for the family system and providing the needed service.

  • Providing the daily service and running daily meetings with the agency owners.

  • Collect and analyze influencers' suggestions and opinions of the product and content and feedback to the team.

  • Assist to manage the online and offline events with content creators.

Teleperformance

Call Center Agent

November 2017 - March 2018

· Contacting potential or existing customers to inform them about a service using scripts. (Hotels service)

· Answering questions about services or the company.

· Asking questions to understand customer requirements.

· Ability to learn about products and services and describe/explain them to prospects

· Cool-tempered and able to handle rejection

Booking.com

Call Center Agent

May 2017 - November 2017

RAYA

Call Center Agent

February 2016 - May 2017

IEMSA

Turkish Interpreter

July 2015 - February 2016

Skills

  • Skill Highlights

    Business management

    Problem solving

    Innovative

    Flexible

    Business intelligence

    Project management

    Service-focused

Education

Bachelor of Languages (Alsun)

Turkish - English - Very good

2011 - 2015

Languages

Language

Arabic

Mother Tongue

Language

English

Professional

Language

Turkish

Professional