Personal Information

Residence

Alexandria

Years of Experience

2 Years

Graduation Year

2023

Age

22

Title

Customer Service Representative

Marital status

Single

Military status

Postponed

Birthdate

01/13/2000

Nationality

Egyptian

Gender

Male

Work Experience

Sutherland Global

Customer Service Representative

June 2022 - Now

AT&T ISM

Sutherland Global

Customer Service Representative

February 2021 - April 2021

FTD (Temporary) For 2 Weeks

Green Dot (Temporary) For 1.5 Months

Proper Business Solutions

Telemarketing Agent

April 2021 - September 2021

Proper Business Solutions

Quality Assurance Analyst

September 2021 - March 2022

TeleTarget

Quality Assurance Analyst

April 2022 - May 2022

Skills

  • Call Control

    Good listening

    Inbound and Outbound call management

    Presentation skills

    Team work

    Organization and time management

    Google sheets expert

    Handling skills

Education

Faculty of Veterinary Medicine Alexandria University

Bachelor

2018 - 2023

Languages

Language

Arabic

Mother Tongue

Language

English

Native