Dedicated, hardworking, and committed to becoming a dependable and valuable
team member. Adept in general accounting and finance transactions. Dedicated to
identifying customer needs and delivering effective solutions to all problems
Graduated From
Arab Open University
Residence
Cairo , Egypt
Military status
Completed
Nationality
Egypt
April 2023 - Now
Handling customer inquiries Open accounts and new suffix Selling banking products
Credit cards / loans Statements inquiry Solving ATM issues Investigate at Fraud cases
Exchange Currency's Day to day Rate
Transfer's Internal and external to Other banks
Serving Premier customer's and special categories.
collection's inquiries, Assist Customer get their finances in order. By Managing their bills and make payments on time
Transactions Monitoring Analysis
I Score and Misuse and Foreign currency Limits
April 2022 - March 2023
Handling Customers Complains and request's Earn customer satisfaction Approval's
and compensation request's , solving all issue's related to customer inquiry's
Relocation Process , Approvals , Trust and Safety actions
March 2021 - January 2022
Responsible for Offering and Selling Real State unit's to customer
By Offering Total plan for the customer including ROI , Total financial analysis ,
achieve my targets , Marketing Plan , Prepare Presentation's and events
Microsoft Tools ( Advanced Excel , PowerPoint , Word , Power BI )
Windows Updates and feature's
Network and configurations
Able to Fit with new Tech
Critical thinking and problem solving
Effective Time Management
Ability to Work in a Team
Communication
Fast Typing
Presentation Skills
Teach and Develop Teams by using SWOT Analysis
Task's and Following up to be Delivered on Time
2016 - 2020
Bachelor of Business Administration, Arab Open University, Cairo
Certificate From Egypt Supreme Council
Certificate From UK Open University
In Business Administration Major Accounting with Good Degree