Summary

Food and beverage specialist with over 10 years of experience, excelling in customer service, team management, and ensuring food safety compliance. Demonstrates strong leadership and problem solving skills, with a commitment to enhancing operational performance and developing high- performing teams . Seeking a leadership role to drive excellence and foster growth.

Birthdate

30/9/1988

Work Experience

Alysha company

Sm

December 2019 - Now

8/12/2019 Store In chare In starbucks Café Store .

1/3/2020 Certified Store Manager - barista trainer - Coffee Master.

1/5/2021 Store Manager Trainer. (SMT )

1/7/2021 Complete Coffee Academy Program

Dipndip chocolate cafe

Sm - Dm

April 2017 - December 2019

From 1/4/2017 To Store Manager At Dipndip Store

From 1/5/2018 district manager for Alhasa area

Americana Group (KFC)

SSV- RM

December 2012 - January 2017

12 / 12 / 2012 , supervisor at kfc Store .

1 / 6 / 2014, Assistant Manager at kfc Store ( ARM )

From 1/ 5 / 2015, Restaurant Manager at Kfc Store ( RM ) To 1/1/2017

Projects

Food Safety Training Program

Designed a comprehensive training program covering critical topics such as HACCP principles, personal hygiene, allergen management, and cross-contamination prevention

Implementation of HACCP System for Food Production Facility

Auditor

  • Conducted a thorough hazard analysis to identify biological, chemical, and physical risks in the production process.

  • Developed a comprehensive HACCP plan, including monitoring procedures and corrective actions.

  • Trained staff on HACCP principles and best practices to ensure proper implementation and adherence.

  • Established critical control points (CCPs) and determined critical limits to minimize risks.

  • Collaborated with cross-functional teams to validate and verify the effectiveness of the HACCP system.

Skills

  • Food Safety and Compliance

    - HACCP (Hazard Analysis and Critical Control Points) implementation

    - Knowledge of international food safety standards (ISO 22000, FDA, etc.)

    - Customer service Excellence

    - Leadership and team management

    - Problem-solving

    - Effective communication

Education

Faculty Of Commerce And Business Administr

International Relations - GOOD (71%)

2006 - 2010

Languages

Language

English

Very Good