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Summary

A highly competent and enthusiastic First Line Support specialist with experience of providing advice and practical assistance to system users via the IT service desk telephone system and remote support software tools. Highly focused with a comprehensive understanding of dealing with 1st line support calls and in-depth knowledge of ITIL processes. Boasting a consistent & proven track record of successfully employing best business practices that improve efficiency, reduce operating costs whilst increasing performance.

Now looking for a suitable position with an ambitious & exciting company.

Years of Experience

11 years

Residence

Assiut, Egypt

Graduation Year

2011

Title

Teacher of English

Birth Date

Not available

Graduated From

Assiut University

Nationality

Egyptian

Work Experience

Ministry of Education and Governmental Schools, Assiut

Teacher of English for Primary Level

May 2015 - December 2021

Teaching English language for the primary level. Planning, preparing and delivering lessons to a range of English classes. Recording and monitoring student’s attendance. Administrating examinations.

Private Future Schools for Languages

Teacher of English for Primary Level

January 2012 - April 2015

Responsible for using modern and dynamic teaching methods to show students how to fluently communicate using the English Language.

Projects

Teacher of English

Teacher of English for Primary Level

undefined 2015 - undefined

Teaching English language for the primary level. Planning, preparing and delivering lessons to a range of English classes. Recording and monitoring student’s attendance. Administrating examinations.

Teacher of English

Teacher of English for Primary Level

undefined 2012 - undefined 2015

Responsible for using modern and dynamic teaching methods to show students how to fluently communicate using the English Language.

Skills

  • Teaching

    Challenging underperformance at all levels

    Setting up a new benchmark for quality education for children from disadvantage backgrounds and communities

    Providing feedback to pupils in such a way that supports their progress

  • Personal

    Flexible and adaptable

    Considerate and patient

    Enjoy working with children and young people

    Can involve and inspire students from all levels

    Able to stay calm in all situations

Languages

Language

English: 

Fluent

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