Motivated and detail-oriented Diploma in Information Technology (DIT) graduate seeking an entry-level position in IT support or system operations. Eager to apply technical skills in hardware troubleshooting, basic networking, and software support in a professional and fast-paced environment.
Tauseef Khan
System Support Engineer
Objective
Work Experience
SAIF Group
IT Manager
May 2023 - May 2025
- Assisted in basic troubleshooting of software and hardware issues
- Provided support in system installations, printer setup, and patch management
- Helped in preparing technical documentation and asset tagging
- Gained exposure to Office 365 and remote support tools
Education
Allama Iqbal Open University
3-Year Diploma in Information Technology
2022 - 2025
- Key areas: Networking, Operating Systems, Web Development, System Support
- Final Year Project: “IT Asset Inventory System”
Superior Science & College Chokara
Matriculation
2020 - 2022
Technical Skills
Software: Microsoft Office Suite, Office 365, Acrobat Reader, SAP (basic)
Operating Systems: Windows 7/10/11
Typing Speed: 30 WPM
Remote Support: DameWare, TeamViewer, AnyDesk
Troubleshooting: Hardware diagnostics, software installation, printer setup
Courses and Certificates
Microsoft 365 Fundamentals
https://www.coursera.org/accomplishments
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint