Summary

IT Team Lead with extensive expertise in managing server infrastructures and data center operations across Linux,

Windows, Servers, VMware, Routers, load balancers, and Mac OS X platforms. Multi-certified (MCSE, MCITP, CCNA,

CCNP, AZURE, Networking). Plan, install, configure, and efficiently optimize IT infrastructures to get high

performance and availability.

a track record of developing and implementing solutions related to organizational development,

systems/network/security optimization, and business growth. competent troubleshooter and problem solver who easily oversees teams, projects, and systems in various IT contexts.

Education

Management Information System

good

2011 - 2015

Courses and Certificates

• CompTIA Network+

• Cisco Certified Network Associate (CCNA)

• Cisco Certified Network Professional (CCNP)

• Microsoft Certified System Associate(MCSA)

• Microsoft Azure Fundamentals (az-900)

• Azure Administrator Associate (az-104)

Work Experience

EL Shaheen Group @Three-Chefs

Senior IT Infrastructure

February 2023 - Now

EL Shaheen Group @Hanzada

Senior Network Engineer

January 2021 - September 2023

Puvana Water

Network and Systems Engineer

September 2020 - January 2021

Joy&Learn

IT administrator

December 2019 - August 2021

El Massria American School

Network Engineer

May 2018 - December 2020

Physics Academy

Associate Network Engineer

January 2017 - April 2018

RESPONSIBILITIES

Design and implementation of LAN and WAN data networks, VoIP solutions, wireless networks, and/or IT infrastructure solutions to support voice and data services at all company locations including underground and/or open pit operations.

Responsible for a timely expansion of the IT Infrastructure as required by Elsaheen Group construction and operations

project plan.

Responsible of building a resilient and redundant infrastructure that will reduce\eliminate failures and downtimes and supports the continuous 24x7 delivery of IT Services.

Lead and manage a team of Infrastructure analysts and technicians to layout, install, configure, maintain and recover IT/network/server/communication equipment during construction, commissioning and operations.

Provides Servers, Core Switches, Switches, Firewall and Routers support and administration.

Perform periodic network assessments and network/systems security audits

Plan and implement upgrades required to maintain adequate service levels

Participate in the administration and maintenance of all remote monitoring solutions and Infrastructure Management Systems.

Responsible for the recruitment, training, supervision, and scheduling of IT Infrastructure personnel to ensure technical support is always available

Responsible for the recruitment, training, supervision, and scheduling of IT Infrastructure personnel to ensure technical support is always available

Manage technical vendors, contractors and Infrastructure consultants. Plan and implement service SLA´s for IT Infrastructure

Ensure compliance with Telecom Government Entities following the national rules and regulations about the radio spectrum.

Skills

  • Virtualization Technology

    VMWare / ESXi / Hyper-V / Virtualbox, Xen Working with server clusters.

  • Infrastructures Entrance Facilities

    Equipment Room,Backbone Cabling,Telecommunications Room,Horizontal Cabling,Work Area

  • Server Administration

    Work to manage and secure company data and information.

    Updating hardware and software

    Assisting end-users

    Troubleshooting problems and developing

    Implementing security best practices

  • Endpoint Security

    Gravityzone bitdefender

    kaspersky security center

    Trend Micro

    Sophos Endpoint Protection

  • Firewalls

    SonicWall

    Fortigate

    Sophos

    Sophos

  • Backup solution

    Veeam

  • Wireless controller

    Cisco - Unifi- aruba - grandstream

  • Light current systems

    Telephone Systems (Intercom and Nurse Call)

    Video Conferencing

    Real-time Location (GPS)

    CCTV

  • VOIP

    Yeastar - IP Phone

  • Attendance Machine

    ZKTeco

  • Asset management

    Asset management

  • Ticketing system

    Manageengine , spiceworks

  • ERP System

    Microsoft Dynamics

    Sales Buzz

    CRM, CallCenter

Projects

Passive Network and active Infrastructure-ELmassria amrican schools

Passive Network and active Infrastructure-Green City Schools

Passive Network and active Infrastructure Elshaeen Group

Passive Network and active Infrastructure PUVANA

asset management PUVANA