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Summary

Experienced IT Project Coodinator with over 5 years of successful project management in the IT industry. Proven track record of managing complex projects from initiation to closure within budget and timeline. Skilled in collaborating with cross-functional teams, developing project plans, defining objectives, and communicating with stakeholders. Proficient in monitoring progress, tracking expenses, managing risks, and ensuring project success.

Years of Experience

8+

Work Experience

ArhamSoft Pvt Ltd (Software House)

Sr. Project Coordinator

May 2022 - Now

  • Lead end-to-end software project management, ensuring successful delivery within scope, schedule, and budget.
  • Apply agile principles and practices, particularly Scrum, for iterative and incremental development.
  • Effectively lead and motivate cross-functional teams, allocating resources for optimal performance.
  • Establish transparent communication channels with stakeholders, providing regular project updates.
  • Identify and manage project risks, developing mitigation plans for potential challenges.
  • Oversee project budgets, track expenses, and ensure cost-effective solutions without compromising quality.
  • Implement and oversee quality assurance processes for high-quality software product delivery.
  • Drive continuous improvement initiatives within the project team, optimizing processes and methodologies.
  • Focus on customer satisfaction by understanding client needs and delivering solutions aligned with objectives.

PNM Group Pvt. Ltd. (Software House)

Project Coordinator

June 2019 - April 2022

  • Assisting in the development of project plans and schedules
  • Monitoring project progress and reporting status to the project manager
  • Maintaining project documentation and files
  • Assisting in the preparation of project reports
  • Helping to ensure that projects are completed within budget

Hi-Tech Network Pvt. Ltd.

Project Coodinator

December 2016 - June 2019

  • Coordinated with Level 1 technical support specialists to take over calls outside their level of support
  • Assisted customers with more difficult technical issues requiring a greater level of personalized care and in greater length.
  • Providing support in team coordination, website development and Social media management.
  • Onboarded and trained all incoming junior tech support specialists.

Achievements

Employee of the Year 2020 From PNM Group for completing a project for Canadian Tyre.

Shining Star Award Feb 2023 From Arhamsoft.

Shining Star Award Sept 2023 From Arhamsoft.

Shining Star Award and Certificate for Outstanding contribution April 2024 From Arhamsoft.

Education

Ilma University

BS Software Engineering

2013 - 2017

Courses and Certificates

Technical Development

PITB

Skills

  • Project Management

    Leadership

    Strategic thinking

    Communication

    Problem-solving

    Team Management

    Risk management

    Agile Methodologies

    Scrum Framework

    Waterfall Methodology

    Budgeting and Cost Management

    Project Planning

    Stakeholder Management

    Sprint Planning

    Backlog Management

    Cross-Functional Collaboration

    Retrospective Meetings

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