I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.
Summary
Work Experience
TLT LLP
Mortgage Enforcement officer
September 2022 - October 2023
Working as a litigation specialist at TLT LLP, I specialised in mortgage arrears cases. My primary responsibility involved representing clients like Barclays or Lloyds in legal actions to recover outstanding balances. In some cases, their may be the need to arrange for hearings or evictions. Despite the intense emotions that can arise in the process, I found the work incredibly fulfilling. By helping people dealing with the cost of living crisis, we could assist them in addressing their debt. This position has provided me with valuable knowledge about the legal aspects of property and financial law, contributing to my personal development.
Voluntary
Social media manager
May 2020 - September 2022
As a self-employed part-time Social Media Manager amidst the challenges of COVID-19, I successfully collaborated with notable influencers with follower counts ranging from 300,000 to 24.7 million. I orchestrated impactful social media campaigns, developed tailored content strategies, and played a key role in brand positioning. In the face of uncertainties, I demonstrated adaptability, successfully managing multiple projects simultaneously. Through analytics-driven insights, I ensured the optimization of campaigns, contributing to the growth of both influencers and brands in a dynamically changing online landscape.
Whitbread PLC
FOH team member
March 2022 - August 2022
As a FOH team member at Whitbread PLC, my main priority was to ensure exceptional customer satisfaction. Recognizing that the service experience plays a crucial role in dining or leisure activities, I took great responsibility in providing a welcoming and enjoyable atmosphere for our guests. Additionally, my role involved delivering pleasant beverage services, while also upholding a clean and hygienic bar area. By building strong relationships and rapport with customers, I was able to foster loyalty and cultivate a base of repeat clientele
Salisbury Law Courts
Voluntary Victim Support
June 2021 - July 2022
As a voluntary victim support worker in a criminal court, my primary responsibility was to provide emotional and practical support to victims of crime before, during, and after their court appearance. This involved meeting with victims to discuss their concerns and informing them about the legal process. During court proceedings, I would accompany victims to the courtroom and provide ongoing reassurance and support. I also helped victims understand the verdict and provided guidance on next steps. In addition, I worked closely with other professionals such as legal representatives, police officers, and social workers to ensure that victims received the necessary support and assistance. Overall, my role as a voluntary victim support worker was rewarding and allowed me to make a positive impact on the lives of those affected by crime
Skills
Skills
Market And Competitive Analysis
Business Development
Content Marketing
B2B
Social Media
Customer / Client Relations
Education
The Trafalgar School At Downton
GCSES
2015 - 2020
English literature; 5
English Language; 6
Mathematics; 5
Music; 6
RE; 5
Science Combined; 4
Media Studies; 6
Brockenhurst College
AS LEVELS
2021 - 2022
Public Services; B
Salisbury Sixth Form
AS LEVELS
2021 - 2022
Law; B
Sociology; B
Film studies; E