Professional summary

Law graduate from Ain Shams University – English Section, with over five years of experience in customer service and team management. Worked at Vodafone UK and as a Department Manager in a travel agency. Skilled in communication, leadership, and client relations, with a strong focus on delivering excellent service.

Residence

Cairo-Madinaty

Years of Experience

5

Graduation Year

2019

Work Experience

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Department manager

July 2019 - May 2022

  • Managed client bookings, travel itineraries, and coordinated with international suppliers.
  • Provided training and support to team members, enhancing overall performance and service quality.

Skills

  • Skills

    Communication Skills •

    Time Management

    Customer Service Excellence

    Microsoft Office (Word, Excel, Outlook)

    Fluent in English

    Multitasking

    Time management