Summary

Enthusiastic, highly-motivated business administration graduate with proven leadership capabilities, who likes to take initiative and seek out new challenges with over 4 years of professional experience.

Residence

Cairo, egypt

Marital status

Single

Birthdate

25-04-1997

Nationality

Egyptian

Work Experience

Vodafone UK

Customer Service Representative

February 2015 - June 2016

Etisalat UAE

Email&Chat Advisor ( English Account )

June 2019 - December 2020

Naos Marketing

Email Advisor ( DFO English Account )

December 2020 - April 2022

Ison Xperiences

HR Recruiter

April 2022 - September 2022

Hassan Allam Holding

GEM Ambassador/ PR

October 2022 - Now

I’m the first point of contact for visitors to the Grand Egyptian Museum. I’m responsible for providing an excellent welcome, helping our Hospitality team, and telling visitors more about the destination. We welcome a wide and diverse audience, from local school groups to visiting scholars and tourists and Vip’s from all over the world, who all have different needs and expectations when visiting the museum.

I assist with visitor flow through our temporary exhibitions and provide information on our exhibits and program of events.

Skills

  • Problem solving

    Active listening

    Empathy

    Soft skills

    Committed

  • Computer skills

    Excel

    Microsoft office

    Power point

Education

Ainshams University

Business Administration - Bachelor degree of commerce and business administration

2015 - 2019

Extracurricular activities

Resala charity association

• Responsible of helping the team with collecting clothes and

preparing them.

Languages

Language

English

Native

Language

Arabic

Mother Tongue