Residence
Cairo, Egypt
Birthdate
07/06/1998
Nationality
Egyptian
Personal Information
Education
Faculty of economics and political science - Cairo university
Political science - Bachelor
2016 - 2020
Experience
Concentrix
Senior customer service advisor
October 2022 - January 2024
Gulf center for strategic studies (GCSS)
Political researcher
January 2022 - September 2022
Ahmed badawi social insurance bureau
Volunteer at pensions department
October 2020 - September 2021
Central Agency For Organisation and Administration (CAOA)
Former trainee
August 2019 - September 2019
Al-Ahram center for political and strategic studies
Former trainee
July 2019 - September 2019
Egypt State Information Service (sis)
Former trainee
September 2018 - September 2018
Al-Ahram center for political and strategic studies
Former trainee
August 2018 - September 2018
Courses and Certificates
• Data Analysis Challenger track
Udacity
• Public service personnel program
Tatweer International - learning technology
• Developing Your Emotional Intelligence
• Building Resilience
• Embracing Unexpected Change
• Critical Thinking for Better Judgment and Decision-Making
• Why Trust Matters with Rachel Botsman
• Teamwork Foundations
• Communication Foundations
• Effective Listening
• Persuading Others
• Writing in Plain Language
• Banish Your Inner Critic to Unleash Creativity
• Master In-Demand Professional Soft Skills
• e-government up take: the demand side of the equation
UNPAN
• attended EYouth empowering youth camp
• attended Y-peer Cairo population camp
• attended Masr Ta3mal training on Business skills - sales and marketing
Languages
Arabic:
Mother Tongue
English:
Professional
French:
Elementary
Skills
Soft skills
communication skills
team work
Computer skills
Microsoft Office: Excellent