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Work Experience

Emad Khawas In-House Legal Department

Trainee Solicitor

July 2020 - September 2022

  • Attending client meetings and events.
  • Drafting attendance notes.
  • Preparing board or shareholder minutes.
  • Drafting letters and emails to clients.
  • Conducting legal research.
  • Preparing internal training presentations.
  • Attending training sessions and internal events.
  • Taking part in pro bono initiatives.

MANGO

Sales Representative

April 2020 - May 2021

  • Welcome, smile and approach customers displaying a cordial attitude and a willingness to serve
  • Possess good product knowledge in order to be able to advise the customer in an optimal and precise manner
  • Serve multiple customers simultaneously and offer excellent service to all of them
  • Prioritize customer service above all other tasks
  • Offer services according to the needs of customers in order to maximize sales
  • Support by maintaining an optimal store image that is attractive to customers at all times

Extracurricular Activities

Nescafe Usher Supervisor

  • Direct and supervise Ushers/Ticket Takers and other employees performing similar services as directed. Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.
  • On an ongoing basis leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.
  • Coordinate team rest periods in accordance with state and local law and help to find coverage.
  • Assign and schedule team members to specific duties.
  • Enforce safety, health, and security duties.

Juhayna Usher

  • Collects and verifies tickets from event attendees.
  • Greets patrons and assists them in finding their seats.
  • Assists guests with locating exits and amenities such as restrooms and concession areas.
  • Assists guests with limited mobility or other special needs to and from their seats.
  • Ensures that aisles, walkways, and designated seating areas are clear, clean, and safe.
  • Calmly assists with disputes regarding tickets and seats.
  • Notifies supervisor of any problems with facilities, supplies, and venue.

Vodafone Usher

  • Demonstrate and explain products, methods, or services in order to persuade customers to purchase products or utilize services.
  • Identify interested and qualified customers in order to provide them with additional information.
  • Keep areas neat while working, and return items to correct locations following demonstrations.
  • Practice demonstrations to ensure that they will run smoothly.
  • Prepare and alter presentation contents to target specific audiences.

Education

Faculty of Law - Ain Shams University

Law - Very Good

2016 - 2020

Languages

Language

English: 

Professional

Skills

  • MS Office

    Excel

    Power Point

    Word

  • Soft Skill

    Communication

    leadership

    Labor Law Knowledge

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