Summary

I’m farah Amir. I’ve obtained bachelor degree in English department from Misr International University 2021. As a category manager I oversee strategic account and collaborate closely with various departments including logistics, finance, custOmer operations to ensure seemless operationd and overcome any obstacles that may arise. I‘ve expended my role to include enhancing commercial skills such as optimizing accounts capacity, driving sales, and maximizing the efficiency of accounts’ performance . I’m actively seeking opportunities to enhance my skills, acquire further knowledge, attain further qualifications and advance professiona in my career journey. I aspire to achieve greater success in my career by continually improving my performance and benchmarking against the industry standards. Currently, I am responsible for managing strategic accounts and driving commercial success through effective upselling and cross-selling initiatives. My primary role involves maintaining existing accounts, acquiring new clients, and re-establishing relationships with clients who have previously disengaged due to past experiences. I ensure maintaining daily communication with the clients to ensure smooth operations and foster strong partnership .

Years of Experience

4 years

Age

26

Birthdate

13/01/1998

Education

Misr International University (Miu)

Faculty of Al alsun - Good

2017 - 2021

Work Experience

Homzmart

Key account manager

August 2021 - February 2024

  • Managing key account in terms of fulfilment& operations
  • managing financial issues and coordinating with finance team to solve their issues
  • following up with vendors on a daily basis to fulfill
  • adjusting prices & stock on website backend
  • pushing on vendors to get new assortments

Mylerz

Senior partnership executive

March 2024 - Now

Key Responsibilities:

• Develop and implement strategies to gain new strategic accounts, with a focus on identifying startups with strong client bases for potential partnerships.

• Foster long-term relationships with clients to ensure loyalty and sustained collaboration.

• Address client concerns proactively through regular discussions and tailored action plans, ensuring they feel valued and supported.

• Follow up diligently to guarantee smooth operations that align with client needs.

Through these efforts, I aim to enhance client satisfaction and contribute to the overall growth of the business.

Skills

  • Microsoft office

    Word- excel- vendors

Languages

Language

English

Professional

Language

Spanish

Intermediate

Language

French

Intermediate