Summary

A talented and self-motivated data analyst and BI Developer with strong experience in database systems, reporting, and problem-solving. who has excellent organizational skills, is highly efficient, and has a good eye for detail. Skilled at turning complex data into clear insights and building solutions that support smarter business decisions. Quick to adapt, detail‑oriented, and effective at collaborating across remote teams. Able to play a key role in analyzing problems and come up with creative solutions. A quick learner who can absorb new ideas and can communicate clearly and effectively.

Now looking for a suitable data analyst position with an ambitious company.

Residence

Egypt, New Cairo

Years of Experience

4

Graduation Year

2020

Military status

Completed

Title

Senior Data Analyst And BI Engineer

Birthdate

07/07/1996

Marital status

Married

Nationality

Egyptian

Work Experience

Etisalat By e&

Senior Data Analyst

November 2023 - Now

  • Translate KPI requirements from EBU teams into structured, scalable reporting solutions.
  • Develop automated and refreshable reports using Teradata SQL, SAP Crystal Reports, Tableau, and Power BI.
  • Build and maintain stored procedures to populate and refresh the data sources used in dashboards and reporting layers.
  • Create accurate ad-hoc reports to support urgent business questions and performance deep-dives.
  • Investigate and validate data across Siebel CRM, ERP, IN, Billing Systems, CX platforms, and Digital Apps to ensure data accuracy and reliability.
  • Design and enhance data marts for specific business segments to improve reporting efficiency and data availability.
  • Deliver analytics and dashboards for EBU segments: GSM, High Value, Solutions, DSL, AVL, and CVM.
  • Build interactive dashboards on Tableau and Power BI to support data-driven decision-making.
  • Perform query optimization, quality checks, and continuous enhancements to improve performance, accuracy, and maintainability.
  • Collaborate with cross-functional teams to validate data, refine KPIs, and maintain reporting standards.

ITPlicity

Data Integration & BI Developer

March 2022 - November 2023

  • Designed and delivered data integration solutions using the Celigo ETL platform, ensuring accurate, automated, and seamless data flow between ERP, CRM, and eCommerce systems.
  • Performed deep data analysis to validate, clean, and transform data across multiple systems, ensuring high accuracy and consistency before loading into reporting layers.
  • Used SQL extensively to build analytical, operational, and financial reports, supporting decision-making for eCommerce, sales, inventory, and finance teams.
  • Developed and automated SQL-based reports for platforms including NetSuite ERP, Salesforce CRM, Magento, and Amazon Seller Central, enabling stakeholders to monitor KPIs and business performance.
  • Implemented advanced customizations and integrations using SuiteScript, JavaScript, and the Celigo iPaaS platform for NetSuite ERP.
  • Created custom reporting UI screens using HTML and CSS, improving usability and visibility for operational and financial dashboards.
  • Analyzed client requirements, mapped data flows, and translated business needs into scalable technical solutions with measurable impact on reporting accuracy and system workflows.
  • Conducted comprehensive testing and troubleshooting to validate integration performance, data sync accuracy, and system reliability.
  • Provided post-implementation support for integration pipelines and custom solutions across platforms including Salesforce, BigCommerce, Square, Shopify, Amazon, and custom APIs.

WorkIT

Software Developer

February 2019 - October 2019

  • Developed and maintained web applications using HTML, CSS, JavaScript, and React, ensuring responsive design and optimal user experience.
  • Built interactive dashboards to monitor and track a school maintenance system, enabling real-time visibility into maintenance tasks, performance metrics, and operational efficiency.
  • Implemented RESTful and SOAP-based web services to support application functionalities, enabling seamless data exchange between frontend and backend systems.
  • Utilized Git version control to manage codebase, track changes, and collaborate effectively with team members.

TechPlanet Center

Programming Instructor

January 2019 - April 2019

  • Taught coding principles and programming languages (Scratch, C/C++, Lego Mindstorm) to children aged 10 to 15, fostering logical thinking and problem-solving skills.
  • Developed structured lesson plans and instructional materials to facilitate effective and engaging learning experiences.

Hand Editors

Intern

August 2018 - November 2018

  • Assisted in the development of web applications, contributing to multiple stages of the software development life cycle (SDLC).
  • Gained hands-on experience in front-end and back-end development using HTML, CSS, JavaScript, and NodeJS, building responsive and functional web solutions.
  • Collaborated with senior developers to troubleshoot, debug, and resolve issues, strengthening problem-solving and analytical skills.
  • Participated actively in team discussions and code reviews, ensuring quality, maintainability, and alignment with project requirements.
  • Supported the creation of interactive features and user interfaces, enhancing overall usability and application performance.

Projects

Creating Datamart for EBU Telecom Segment in Telecom

Senior Data Analyst – Business Intelligence & Reporting

  • Analyzed the most requested KPIs across the Enterprise Business Unit (EBU) segments, identifying key metrics and insights to support business decision-making.
  • Contributed to testing, validation, and quality assurance of reporting outputs to ensure accuracy and reliability of business data.
  • Participated in the design and development of data marts for EBU, including: EBU Revenue – tracking segment revenue performance EBU Profiling – customer and account profiling analytics EBU Bills – billing and invoicing data management EBU Recharges – prepaid/postpaid recharge reporting EBU Usg Daily & Monthly – daily and monthly usage analytics
  • Integrated these data marts into Tableau dashboards, enabling automated, refreshable, and interactive visualizations for strategic and operational reporting.
  • Supported creation of ad-hoc reports and dashboards to provide actionable insights and drive data-driven decisions across EBU segments.

Data Integration NetSuite ERP to Salesforce CRM

BI & Data Integration

  • Developed end-to-end integration between NetSuite ERP and Salesforce CRM for all business cycles including Procurement and Order-to-Cash.
  • Implemented SuiteScript, JavaScript, and SOQL to ensure seamless data synchronization across systems.
  • Conducted data validation, testing, and quality assurance to maintain accuracy and reliability of integrated data.
  • Enabled real-time reporting and analytics, improving operational efficiency and data-driven decision-making.

Skills

  • Data Analysis & BI Skills

    SQL

    Data validation and quality assurance

    Query optimization and performance tuning

    Data visualization and dashboards

    KPI analysis and reporting

    Teradata SQL

    Python Basics

    Tableau

    Power BI

    Excel

    Postman

    Google Analytics

  • Systems & Platform Knowledge

    NetSuite ERP

    Salesforce CRM

    Siebel CRM

    Billing Systems

    IN Systems

    CX Platform

    SAP Crystal Reports

    Amazon Seller Central

    Magento

    Shopify

    Digital Apps

  • Programming & Software Development

    JavaScript

    SuiteScript

    NodeJS

    RESTful and SOAP APIs

    JWT Tokens

    Html

    CSS

    Git / version control

    SOAP UI

    Swagger

    NPM

    JQuery

    Bootstrap

    Make.com

  • Professional Skills

    Analytical thinking and problem-solving

    Data-driven decision support

    Requirements gathering and translating KPIs into technical reports

    Collaboration with cross-functional teams

Education

Cairo University

Software Engineering - Professional Master’s in Software Engineering

2022 - 2024

Thesis: Quantum Computing's Impact on Data Encryption:Methodologies, Implementation, and Future Directions: Exploring the BB84 Protocol and Comparative Analysis with Classical Cryptographic Techniques

Arab Open University

Computer Science - Bachelor of Science in Computer Science

2015 - 2020

Open University in UK

Bachelor of Science in Computer Science

2015 - 2020

Languages

Language

English

Native

Language

Arabic

Mother Tongue

Language

Spanish

Elementary