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Summary

My name is Polina, I consider myself an energetic and open-minded person. I speak English and Russian and learning Turkish (now it's B1+).

I truly love connecting with others and have a talent for making good contact with every person I meet.

Sports and movement are important parts of my life, giving me energy and inspiration for bright and dynamic work.

My main goal is to bring happiness and vibrant emotions to all guests, creating an atmosphere of warmth and care where everyone enjoys a cheerful vacation they will remember.

Birthdate

07.02.1998

Gender

Female

Nationality

Russian

Work Experience

"Champion" Ice Arena Complex

Guest Services Coordinator

June 2025 - Now

In my role, I welcome guests, show them our complex , and help them sign up for classes or activities. I handle scheduling — from ice time to locker rooms and events. I work closely with cleaning, technical, and ice‑resurfacing teams to keep everything in top shape. If guests have any questions or concerns, I try to answer them quickly and with care.

Gold Dance

Guest Services Coordinator

June 2024 - December 2024

In my role at the dance studio my responsibilities included: welcoming guests, giving them a quick tour, helping them in any situation and explain them how to book classes or rent spaces. Also I was managing the rental schedule and coordinating the cleaning and technical teams to ensure the spaces are always clean and ready for use.

Skills

  • Good communication

    Languages skills

    Problem-solving

    Proactive

    Ability to work in a team

    Stress resilience

    Yoga

    Stretching

Education

High school 15

2005 - 2016

SMART

Clinical psychology - Diploma

2024 - 2027

distance learning

Languages

Language

Russian: 

Mother Tongue

Language

English: 

Upper-Intermediate

Language

Turkish: 

Intermediate

Language

French: 

Elementary

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