Apr 2020 - Mar 2021: Assistant to the Operations Director at Generali Seguros, SA in the Coimbra office.
Mar 2017 - Apr 2020: Deputy Delegation Coordinator/Commercial Assistant at Seguradoras Unidas,SA / Tranquilidade, Coimbra. Following the purchase of Açoreana, I joined the SU still with the role of Delegation sub-coordinator and then became commercial assistant. Service to the network of mediators and commercial support for commercial managers. Management of fleet policies (simulations, issuance of new ones and additions/changes) and commercial assistance to the company coordinator, in the corporate business (quotes, fleets, group health).
Jan 1998 - Mar 2017: Commercial assistant/Delegation deputy manager at Companhia Seguros Açoreana,SA, in Coimbra. Following the purchase of Oceânica by Açoreana (Banif group), I began to perform commercial service functions for mediators and clients. Promoted to assistant commercial manager and commercial assistance to the agent network.
Jan 1997 - Following an invitation from Oceânica-Companhia de Seguros, SA, I performed the role of auto, property and AT claims manager, within the limits of competence of the Coimbra delegation.
Jan 1996 - Following the purchase of Eagle Star, on 01/01/1996 I joined Royal Exchange Assurance in the Coimbra delegation, working in agent support, production, claims and cash.
Jul 1985 - Dec 1995: Intern clerk at Eagle Star Insurance Company Ltd, Lisbon. Start of activity on 07/01/1985, at the Company's Headquarters, initially working in the automotive production section, then in the Fire and Transport, accounting and claims section. In 1988, following the opening of the Coimbra Branch, I requested a transfer to it, being responsible for production, claims, cash and customer and mediator service.