Graduation Year
2020
Title
Hub Leader
Birth Date
25/12/1997
Graduated From
Mass Comm Cairo University
Nationality
Egyptian
Ahmed Youniss
Hub Manager
Personal Information
Work Experience
J&T Express (Egypt)
Hub Leader
November 2022 - Now
- Daily Reports to Area Manager.
- Handling issues between couriers and customers.
- Send urgent E-Mails if we have a problem.
- Solve courier's issues.
- Daily meeting with branch couriers to avoid any problem " As a training"
- Hiring New Couriers if we have capacity
- Identified issues, analyzed information, and provided solutions to problems.
- Proved successful working within tight deadlines and a fast-paced environment.
VIP Express For Shipping & Trading
Operations Manager
August 2021 - October 2022
- Working on deliver all the shipments in my Hub by a 90% success rate.
- Handling issues between couriers and customers.
- Communicate with accounts managers to handle any issue with the delivering cycle.
- Following the couriers with their work if they have any problems to solve it.
- Follow up shipment on daily basis with shippers.
- Analyzed and reported on key performance metrics to senior management.
Skills
Time Management
Proficient In Microsoft Office
Decision Making
Team Leadership
Personal Development
Communication Skills
Multitasking Abilities
Problem-Solving
Flexible and Adaptable
Education
Mass Comm Cairo University
Public Relations & Advertising
2016 - 2020