Summary

A highly competent, motivated, and enthusiastic administrative assistant with experience of working as part of a team in a busy office environment. Well organized and proactive in providing timely, efficient, and accurate administrative support to office managers and work colleagues. Approachable, well presented and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems.

Currently looking for a suitable position with a reputable and ambitious company.

Residence

Cairo . Egypt

Years of Experience

2 years as a customer support in an online retail store and 1 year as a team leader for a customer support team

Graduation Year

2021

Age

22

Title

Accounting and finance - English department graduate

Marital status

Single

Birthdate

22-4-1999

Graduated From

Cairo university- faculty of commerce ( English section)

Nationality

Egyptian

Gender

Female

Work Experience

Karisland

Customer support

February 2018 - August 2019

I used to work as a customer support for this retail company , we only dealt with foreigners and rarely dealt with Egyptians .

Thus requiring a fluent English speaker.

Laderia

Team leader

August 2019 - October 2021

Team leader for a customer support team , teaching everything i have learned to my team was a very interesting and fun experience , we got along very well and achieved a remarkable record of sales .

Skills

  • Skills

    Fast learner

    Cooperating

    Empathy

    Project management

    Time management

    Fluent English

  • Soft slills

    Time management

    Net working

    Team work

    Creative thinking

    Conflict resolution

Education

Cairo university

Faculty of commerce - English department - C -

2017 - 2021

Faculty of commerce

English department

Accounting and finance

Languages

Language

Arabic

Mother Tongue

Language

English

Professional