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Summary

A highly motivated, confident individual with exceptional multi-tasking capabilities and ability to work in a target driven busy call center environment. Hardworking with excellent attendance and punctuality records who can work equally well alone or as part of a team. Can communicate effectively with people from diverse backgrounds and would be an asset to any employer who respects loyalty and responsibility.

Keen to find a challenging position within an ambitious employer where I will be able to continue to increase my work experience & develop my abilities.

Birthdate

14-07-1988

Age

33

Marital status

married

Education

Ajnadin secondary school for girls

science - 81.2 very good

2005 - 2006

Hashemite university

Faculty of information technology - 3.13 Very good

2006 - 2010

Certificate: B.Sc degree in Computer information system

Hashemite university

Software Engineering - 3.32

2018 - 2021

Certificate: M.Sc degree in Software Engineering

Skills

  • Ability to work under pressure.

    1

  • Ability to work with minimum supervision.

    1

  • Good ability to work efficiently as a team member

    1

Languages

Language

Arabic: 

Mother Tongue

Language

English: 

Very Good

Courses and Certificates

Maharat Program (an initiative of Tatweer Project, funded by USAID) at the BDC Amman, March 2010, Marketing &sales

Participated in 132 hours of intensive training. Studied Marketing &sales Learned to soft skills Contributed to group project Marketing planning , covering soft skills such as :

  • Communication skills.
  • Negotiations skills.
  • Stress management.
  • Presentation skills.
  • Work in team .

training ORACLE course in SQL

C++ , VB.Net 2005 ,2008 and java

Work Experience

Jordan Chemical Industries

Technical Support Officer

November 2011 - August 2012

  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Tracked KPIs and created continuous improvement plans.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.

Jordan Chemical Industries

Shareholders Department Supervisor

August 2012 - Now

  • Follow-up of shareholders and their inquiries
  • Supervising the holding of board meetings and writing the minutes of the meeting.
  • Preparing and writing the company's annual report.
  • Preparing and preparing for the company’s annual general assembly meeting by preparing the agenda and invitations for shareholders and sending them to their addresses.
  • Communication and follow-up with the Securities Depository Center.
  • Follow-up with the Securities Commission and the Amman Stock Exchange and disclosure to these authorities regarding the company.

​

Jordan Chemical Industries

Data entry in the purchasing department

June 2019 - Now

  • Enter the items to be purchased
  • preparation Purchase order
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