Customer care adviser and a refunds specialist

Hardworking customer care adviser with one year of experience with online traveling agency Travix as a ticketing and refunds specialist trained in project and time management with extensive knowledge of refunds and proven multi tasking abilities, and 6 months of experience with Vodafone UK as a customer service adviser in account management department.

Committed to maintaining professional relationships with clients to increase profitability, drive business results and saving customer experience.

Years of Experience

1 year and 6 months

Graduation Year

2022

Age

22

Graduated From

Faculty of Law English Section

Gender

Female

Work Experience

Travix

Refunds specialist

January 2020 - February 2021

Vodafone UK

Customer care adviser

March 2021 - Now

Skills

  • Skills

    English fluency

    Exemplary work ethics

    Outstanding communication skills

    Documentation and reporting

    Microsoft office suite proficiency

    International sales support

    Customer relations

Languages

Language

English

Professional