Yuxuan Lei

Committed to recording the increase of digital currency on the day, customer transactions, dynamic and static income, work notes through Excel

Find out the investment cycle completion status if they traded certain digital wallets and provided reports to the president for further review.

Maintained good relationships with clients and conducted effective communication with clients regularly

Accurately use Photoshop and video producing to create NFT artwork and upload it to popular NFT trading website and multiple short video apps for operation and promotion.

Assisted company in the initial operational stage, learning made company organization Chart, promotion mechanism and compensation plan. Doing publicity work on Wechat Official accounts

Connect with other company manager by telephone and coordinated with management team

and different department to schedule project cooperation meetings, prepared presentation

materials and record meeting minutes

Reviewed executives’ workload on daily work, prioritized tasks based on importance and urgency, and completed the work plan under assigned timeline.

Resolved all the customer problems and difficult customers by providing exceptional customer service and exceeding customers’ needs. Promptly and patiently answer customer's questions and recommend customers to appropriate projects and plans.

Obtained expert knowledge of financial process and services, receiving customers to register and pay the bill, and answered in person and phone enquiries.

Took the initiative to find creative approaches that engaged customers in a needs-based conversation to identify potential opportunities and address everyday banking, investment, or another financial needs.

Check against company daily statment, classify and gather receipt note, accounts payable, subsidiary ledger.

Outstanding team work player, driving solutions, deepening relationship and retaining business. Contributed to team results by spotting opportunities to offer additional advice,